Please first call our wonderful customer service department at (03) 8051 5298.
If the item is still attached and item is unaltered, or undamaged, returns will be accepted if delivered back within:
a) 15 days from arrival of package for local delivery
Once you receive your order, you have 15 days to return it for store credit or replacement. We recommend that you return items via an insured and trackable mail service. Refused packages will be refunded less any shipping fees we have incurred.
Please send returns to:
Returns at Alfa and Friends
8, Jalan Puteri 5/18, Bandar Puteri, 47100 Puchong, Selangor, MY
If you have any other enquiries or feedback, please do not hesitate to email us at firstname.lastname@example.org